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What to do when a business is losing money?

finance leadership
What to do when a business is losing money?

 

In this post, we’ll walk through what to do when your business is losing money—not from a place of panic, but with the calm, clear strategy your company needs right now.

Whether you're facing a sudden drop in revenue, rising costs, or a slow leak that’s been compounding over time, this guide will help you find the problem, fix it fast, and rebuild on a stronger foundation.

 


Key Takeaways

  • Losses are a signal—not a death sentence

  • You need data, not guesses—know exactly where money is going and why

  • Cutting costs isn’t enough—you need a strategy to protect revenue and margin

  • Fix your foundation first—then rebuild for long-term stability

  • A financial loss often uncovers deeper strategic misalignment


 

First, Don’t Panic—Assess

If your business is losing money, your instinct may be to cut fast, shift strategies, or double down on sales. But what you need most right now is clarity. Before making any major moves, stop and assess your position. How much are you losing? Where is the cash going? What changed in the last 3–6 months?

Start with your financial statements. Look at your P&L, balance sheet, and cash flow side by side. Identify the trend—is this a sudden drop or a gradual slide? Are costs increasing faster than revenue? Are you overextended on payroll, inventory, or debt?

A clear diagnosis is the foundation for a smart turnaround. Without it, you risk treating symptoms instead of solving the real issue.

 

Analyze Revenue Before Cutting Costs

When businesses lose money, most leaders look straight at expenses. That makes sense—but you should first look at revenue breakdowns. Why? Because if your top line is falling or flat, cutting costs might only delay the problem—not solve it.

Break down your revenue by:

  • Product or service line

  • Customer segment

  • Channel or geography

  • Sales rep or funnel

Ask: Where are we losing revenue—and why? Are customers churning? Is demand dropping? Are deals getting stuck in the pipeline? This insight will help you protect what’s working and prioritize fixes where performance is falling.

 

Identify Fixed Cost Drains

Next, look at your cost structure. Fixed costs—rent, salaries, software, insurance—can quietly balloon over time. When revenue stalls or dips, those fixed expenses start to hurt fast.

Use this moment to conduct a zero-based budget review. If you had to rebuild the business from scratch, would you approve every expense again? Probably not.

Prioritize cuts that don’t harm your ability to serve customers or generate revenue. Automate low-value tasks. Consolidate roles. Cancel unused tools. Every dollar saved is another day of runway—and a step closer to profitability.

 

Rework Your Pricing and Margin Model

One of the most common reasons businesses lose money is misaligned pricing. If you’re selling too low, discounting too often, or bundling services without tracking delivery cost, you may be bleeding margin without knowing it.

It’s time to re-engineer your pricing. Map out your cost per unit, your labor hours per job, and the margin per customer. Then, ask: Are we charging enough to cover our delivery cost—and generate profit?

In many cases, you’ll find that small price adjustments or bundling changes can restore margin without losing customers. If you're delivering real value, customers will pay for it. But only if you frame it correctly.

 

Stop the Bleeding—But Preserve the Engine

If your business is burning cash, you need to stabilize first—but not at the expense of your long-term health. Don’t cut so deep that you damage the very systems that drive revenue.

Instead of across-the-board cuts, focus on strategic optimization:

  • Keep your top-performing team members

  • Protect your highest-margin customers

  • Maintain essential lead generation channels

  • Delay non-critical projects or hires

Survival isn’t just about lowering costs. It’s about preserving the ability to generate profitable revenue as soon as the business turns.

 

Build a Cash Flow Forecast—Now

When you’re losing money, cash is your oxygen. You need to know exactly how much you have, how long it will last, and when you’ll hit zero if nothing changes.

Build a 13-week cash flow forecast immediately. This short-term model gives you day-by-day visibility into:

  • Incoming receivables

  • Outgoing payments

  • Payroll and taxes

  • Breakeven points

Use this forecast to guide every decision: what to delay, what to prioritize, and where to focus your turnaround efforts. Knowing your numbers reduces fear—and puts you back in control.

 

Reevaluate Your Business Model

If your business has been losing money for multiple quarters—even with solid revenue—it might be time to question the model itself. Are you delivering a service that’s too labor-intensive? Are your margins unsustainable? Are your customer segments high-maintenance but low value?

Sometimes, loss is a signal that you’ve outgrown the original design. You may need to:

  • Shift to higher-margin services

  • Eliminate unprofitable SKUs

  • Productize and standardize delivery

  • Focus on fewer, more profitable customers

The most resilient businesses adapt. They don't keep chasing growth in the wrong model. They pivot—and they do it early.

 

Lead With Confidence, Not Shame

It’s easy to feel embarrassed or defeated when your business is losing money. But this is more common than most founders admit—especially in uncertain economic cycles or fast-scaling phases.

The difference between companies that recover and those that don’t often comes down to leadership under pressure. You don’t need all the answers. But you do need to take ownership, communicate with your team, and stay committed to the process.

Your job right now isn’t just to cut. It’s to lead the turnaround—with clarity, with vision, and with a plan.

 

Final Word: Losing Money Is a Moment—Not an Identity

Your business may be losing money right now. That doesn’t mean it’s failing. It means something isn’t working—and that’s fixable. In fact, many of the most profitable companies today went through a period of loss before they found the model that clicked.

This isn’t a time for guesswork. It’s a time for strategic thinking, financial discipline, and bold but thoughtful action.

At Coltivar, we help founders step back from the chaos, find the signal, and rebuild a company that doesn’t just survive—but scales profitably.

Need help building your turnaround plan?

Schedule a call and let’s map your next move.

Let’s make your next move your best. one. yet.

You’ve got the ambition—we’ve got the roadmap. Whether you’re stuck, scaling, or just ready for smarter growth, we’ll help you move forward with confidence (and results that last).

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About the Author

Steve Coughran is the founder of Coltivar and a nationally recognized expert in business strategy and financial performance. He has helped companies scale from $3M to over $100M by combining sharp financial insights with actionable growth strategies. Steve is also the creator of the Strategy Blueprint and a trusted advisor to CEOs, founders, and private equity-backed teams seeking lasting, profitable growth.