Result: Increase customer lifetime value by 25%

Result: Acquire 40% of new customers through referrals

Result: Tie 90% of investment dollars to customer-value initiatives

Result: Enhance the customer satisfaction rate by 5 points

Result: Increase the onboarding completion rate from 55% to 85%

Result: Receive survey responses from 1000 customers to gain meaningful insights and feedback

Result: Get 15,000 new user signups for the monthly newsletter

Result: Increase email open rate from 15% to 25% Result: Increase website user sessions from 200 to 300 per day to gather more customer analytics

Result: Increase website user sessions from 200 to 300 per day to gather more customer analytics

Result: Improve our Net Promoter Score from 8.2 to 9.0 or greater

Result: Increase the number of users willing to leave a review from 40% to 50%

Result: Increase the customer retention rate by 15%

Result: Reduce the funnel drop off rate by 10%

Result: Add 2 products that generate $500K in revenue and receive an average customer review of >3.8 stars

Result: Grow average account revenue by 10%

Result: Increase average sales per repeat customer by $300

Result: Earn 100 4-star customer reviews

Result: Increase the customer retention by 20%

Result: Increase sales to loyalty program customers by >35%

Result: Improve our app store rating from 3.8 to 4.2

Result: Increase participation in our customer loyalty program by 10%

Result: Earn a number 2 or higher industry ranking on the American Customer Satisfaction Index

Result: Decrease customer service complaints from 15 to 5 per quarter

Result: Increase one-touch resolution rates by 30%

Result: Reduce first response time from 2 minutes 30 seconds to 2 minutes 10 seconds

Result: Increase weekly active users on our customer service platform by 20%

Result: Transition 40% of service calls to live chat

Result: Grow the customer lifetime value by 15%

Result: Reduce customer acquisition costs by 10%

Result: Increase customer tenure by .25 years

Result: Increase share of wallet by 15%

Result: Increase revenue per customer by 5%

Result: Increase share of wallet by 23%

Result: Increase our Customer Satisfaction ratings by 3 points