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How Will You Determine if Your Business Is Going Well?

operations strategy
How will you determine if your business is going well?

In this post, we’ll help you answer a fundamental leadership question: Is your business actually going well? Not just based on sales volume or how hard your team is working, but based on the metrics and signals that indicate long-term health, stability, and value. If you’re running a company between $3 million and $20 million in annual revenue, you’ve likely already grown past survival mode. But growth alone doesn’t equal progress. The next level requires clarity.

 


Key Takeaways

  • Strong revenue doesn’t always mean strong business health

  • Cash flow, margin, and operational efficiency reveal the real story

  • A well-performing business is proactive, not reactive

  • Cultural alignment and customer loyalty are key leading indicators


 

Busy ≠ Healthy

One of the most common ways business owners judge performance is by how “busy” things feel. Phones ringing, jobs booked out, teams working overtime—these can all give the appearance that business is going well. But in reality, activity doesn’t equal productivity, and revenue doesn’t always lead to results.

You can have a full calendar and still lose money on every project. You can close large deals and still face cash flow issues 60 days later. That’s why real business performance requires looking beneath the surface.

 

Profit Is the Starting Point—Not the Finish Line

The first number to examine is profitability. If your business is consistently generating profit—and doing so without relying on debt or cutting essential costs—it’s a positive sign. But profitability alone doesn’t mean your business is doing well. You also need to understand how you’re making that profit.

Are your margins improving, or being squeezed? Are profits coming from core operations, or from temporary cost reductions? Are you reinvesting enough to fuel future growth, or are you just coasting?

A truly healthy business generates strong, sustainable profit with room to invest in people, innovation, and operational strength.

 

Cash Flow Tells the Truth

Profit might show up on your income statement, but cash flow shows up in your bank account. You’ll know your business is going well if you’re consistently cash flow positive, month after month—not just at year-end.

Healthy cash flow allows you to pay bills on time, cover payroll without stress, and reinvest with confidence. If you're frequently scrambling to cover shortfalls or relying on credit to float operations, your business is reacting to problems—not leading with strength.

Keep a close eye on:

Cash flow is the ultimate gut check. If it’s off, something in your model likely is too.

 

Operations Should Run Without Constant Firefighting

A business that’s truly performing well doesn't need its leaders putting out fires every day. Strong operations mean your systems work. Your team knows what to do. Your clients get consistent results. And problems are solved with process—not panic.

Ask yourself:

  • Are delivery timelines improving or slipping?

  • Is rework becoming more common, or less?

  • Can you onboard a new client or hire without chaos?

When operations flow smoothly, it’s a sign that your business is scalable. You’re not just working harder—you’re working smarter.

 

Customers Keep Coming Back

Another strong signal that your business is going well is loyalty. If customers continue to buy, refer others, or upgrade to higher-tier services, it means you’re creating real value. Retention and repeat business often say more than revenue growth, especially in competitive industries.

Healthy businesses don’t constantly chase new customers to survive—they grow by deepening existing relationships and delivering experiences that build trust over time.

 

Your Team Is Aligned, Not Just Employed

Financials aside, look at your people. A business that’s going well has a team that’s aligned, engaged, and focused. If turnover is high, morale is dropping, or leaders feel disconnected, it’s only a matter of time before that internal tension affects performance.

Ask:

  • Does every team member know what success looks like in their role?

  • Are your managers solving problems—or just reacting to them?

  • Is your leadership team rowing in the same direction?

Culture and clarity go hand-in-hand. And when they’re both strong, your business doesn’t just go well—it grows well.

 

You’re Not Guessing—You’re Leading with Data

Lastly, a successful business doesn’t just “hope” things are going well. It measures. It tracks key metrics monthly. It forecasts performance. It compares actuals to targets. And it uses data to make decisions, not just instincts.

A business that’s going well gives you confidence—not because things feel smooth, but because you know what’s working, what’s improving, and where the next opportunity lies.

 

Final Word: “Going Well” Means More Than Growing Fast

If you want to know whether your business is going well, don’t just ask how much you sold this month. Ask how strong your systems are. Ask how consistent your results are. Ask how empowered your team feels. Ask whether your profits are growing with you—or being left behind.

At Coltivar, we believe real success comes from the ability to perform today and prepare for tomorrow. That’s what separates a growing business from a great one.

 

Want to find out how well your business is really performing?
Book a Strategy Review and get a clear performance snapshot.

Let’s make your next move your best. one. yet.

You’ve got the ambition—we’ve got the roadmap. Whether you’re stuck, scaling, or just ready for smarter growth, we’ll help you move forward with confidence (and results that last).

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About the Author

Steve Coughran is the founder of Coltivar and a nationally recognized expert in business strategy and financial performance. He has helped companies scale from $3M to over $100M by combining sharp financial insights with actionable growth strategies. Steve is also the creator of the Strategy Blueprint and a trusted advisor to CEOs, founders, and private equity-backed teams seeking lasting, profitable growth.