Client Experience Strategy


Date: TBD
Time: 8:00 a.m.- 5:00 p.m.

This one-of-a-kind program combines a perfect blend of theory and application to empower business leaders to craft client-centric strategies focused on innovation to deliver value. Participants will apply neuroscience and design thinking techniques to uncover human behavior, create client types, align teams, and build systems of activities across touch points that lead to competitive advantage. The application of these tools and skills will allow leaders to accelerate their networks and careers. Organizations will benefit from a competitive advantage that increases repeat business, improves employee engagement, and boosts the bottom line.