Delivered Relevant, Exceptional Client Experience

We worked with a large contracting company to revamp its traditional strategy to a more adaptable model focused on delivering relevant, exceptional client experiences. In a minimally-differentiated industry struggling with commoditization, we focused the company on building advantages around activities that provided value to its clients.

We empowered project teams with tangible insights and actionable tools through our client experience development programs. These tools were adopted by the frontline employees, increasing repeat business, reducing operational issues, and improving overall employee engagement.

Upcoming Strategic Courses

Strategy Execution: Leadership Program | Coltivar Institute | Coltivar Group
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Strategy Execution

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Strategic Communication: Leadership Program | Coltivar Institute | Coltivar Group
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Strategic Communication

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Business Development and Selling Strategies: Leadership Program | Coltivar Institute | Coltivar Group
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Business Development and Selling Strategies

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Client Experience Strategy: Leadership Program | Coltivar Institute | Coltivar Group
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Client Experience Strategy

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Strategy Design: Leadership Program | Coltivar Institute | Coltivar Group
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Strategy Design

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Estimating Pricing Strategy: Corporate Strategy Program | Coltivar Institute | Coltivar Group
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Estimating and Pricing Strategies

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